Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our shipping policy to help you understand how your order will be processed and delivered.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Shipping Time
Estimated delivery time:
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United States: 7–12 business days
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Europe: 7–12 business days
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Other countries: 7–15 business days
Please note that delivery times may vary depending on your location and external factors.
3. Shipping Cost
We offer free standard shipping on all orders.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use this number to track your order status.
5. Delays
Shipping delays may occur due to:
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Customs clearance
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Weather conditions
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High demand periods
We appreciate your patience and understanding.
6. Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by customers.
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages after delivery is confirmed.
If you experience any issues, please contact the shipping carrier directly.
8. Contact Us
If you have any questions about your order, please contact us at:
Email: yuguo8882@gmail.com